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How to Get the Most Out of Salesforce Community Cloud
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You may remember that in March 2018, we released our Community Forms feature for Formstack for Salesforce. The release of Community Forms made it easier for our Salesforce customers to easily capture data entered by users in Salesforce communities through branded, dynamic forms that can be published directly to Salesforce Community Cloud.
Salesforce Community Cloud allows organizations to build branded community spaces—or information-sharing portals—where users can connect, collaborate, and get work done. Salesforce communities are productive ecosystems within a Salesforce organization that are easy to build with Salesforce’s intuitive tools and templates.
With Community Forms, users can connect data to standard or custom Salesforce objects—including leads, accounts, and cases—and tie submissions to logged-in users without having to upsert. Setup is easy and intuitive with no field mapping or links required.
Publishing your Community Forms to Salesforce Community Cloud is a great way to provide customer support or collect feedback around a product or service. Community Cloud is especially beneficial for organizations in the following fields:
Make it easier for the citizens in your community to access any form they may need. With a few clicks, you can add your public works forms where citizens can report potholes, request recycling pick up, or file a small claim.
With Community Forms, you can create required fields so your staff receives complete information from citizens the first time a form is submitted. Your staff can follow up faster and resolve issues quicker when they don’t have to track information down.
With so many forms to be completed throughout the school year, a central hub for students to access them all is an invaluable resource. With Community Forms, you can share anything from your new student admission applications to athletic recruitment forms. Parents will also appreciate a single source of information as they track their student’s progress, make payments, and complete their own forms.
Take your patient registration process online by adding Community Forms to your workflow. Once you’ve created your patient community, gathering registration data and uploading it to Salesforce takes no time at all.
Holding events and attending conferences is a great way to generate new leads and show customers you value their business. But events tend to require a lot of planning and paperwork. With Community cloud, you can ensure that your most valued customers are invited to your event and can quickly and easily register online.
You can create an engaging online customer hub by uploading FAQs, tutorials, and forums where customers can connect and ask questions. By adding Community Forms to your customer hub, you can create client feedback surveys to collect valuable information about your product or service. Use Community Forms to add feedback forms, warranty claims, customer complaints, and more to your customer hub.
Learn More: Get started with Salesforce Community Cloud and Formstack Community Forms.
Let’s wrap things up with a few best practices so you and your team get started on the right foot.
If you plan to create a community for your customers, employees, students, or patients, you’ll want to lay out a strategy for success. Start by identifying your target audience. If your community is for students, make sure all of the forms are applicable for students. For example, if your community is for students, don’t add forms that are meant for alumni, parents, or professors.
Make sure to follow the Salesforce Application Lifecycle Management plan before you deploy your forms. With Formstack’s Release Management feature, you can deploy and test your forms in a sandbox before making them available to users.
Make sure your strategy includes a plan for the future. Your forms will need to evolve with your organization’s ever-changing business needs. Salesforce will also change over time as well. Identify a Salesforce expert on your team that can keep your forms organized, up-to-date, and ready for future Salesforce product updates.
If you’re ready to collect data through online communities and are looking for an out-of-the-box solution, look no further than Forms for Salesforce. Community Forms gives you a hassle-free way to develop forms and surveys for your community.
You may remember that in March 2018, we released our Community Forms feature for Formstack for Salesforce. The release of Community Forms made it easier for our Salesforce customers to easily capture data entered by users in Salesforce communities through branded, dynamic forms that can be published directly to Salesforce Community Cloud.
Salesforce Community Cloud allows organizations to build branded community spaces—or information-sharing portals—where users can connect, collaborate, and get work done. Salesforce communities are productive ecosystems within a Salesforce organization that are easy to build with Salesforce’s intuitive tools and templates.
With Community Forms, users can connect data to standard or custom Salesforce objects—including leads, accounts, and cases—and tie submissions to logged-in users without having to upsert. Setup is easy and intuitive with no field mapping or links required.
Publishing your Community Forms to Salesforce Community Cloud is a great way to provide customer support or collect feedback around a product or service. Community Cloud is especially beneficial for organizations in the following fields:
Make it easier for the citizens in your community to access any form they may need. With a few clicks, you can add your public works forms where citizens can report potholes, request recycling pick up, or file a small claim.
With Community Forms, you can create required fields so your staff receives complete information from citizens the first time a form is submitted. Your staff can follow up faster and resolve issues quicker when they don’t have to track information down.
With so many forms to be completed throughout the school year, a central hub for students to access them all is an invaluable resource. With Community Forms, you can share anything from your new student admission applications to athletic recruitment forms. Parents will also appreciate a single source of information as they track their student’s progress, make payments, and complete their own forms.
Take your patient registration process online by adding Community Forms to your workflow. Once you’ve created your patient community, gathering registration data and uploading it to Salesforce takes no time at all.
Holding events and attending conferences is a great way to generate new leads and show customers you value their business. But events tend to require a lot of planning and paperwork. With Community cloud, you can ensure that your most valued customers are invited to your event and can quickly and easily register online.
You can create an engaging online customer hub by uploading FAQs, tutorials, and forums where customers can connect and ask questions. By adding Community Forms to your customer hub, you can create client feedback surveys to collect valuable information about your product or service. Use Community Forms to add feedback forms, warranty claims, customer complaints, and more to your customer hub.
Learn More: Get started with Salesforce Community Cloud and Formstack Community Forms.
Let’s wrap things up with a few best practices so you and your team get started on the right foot.
If you plan to create a community for your customers, employees, students, or patients, you’ll want to lay out a strategy for success. Start by identifying your target audience. If your community is for students, make sure all of the forms are applicable for students. For example, if your community is for students, don’t add forms that are meant for alumni, parents, or professors.
Make sure to follow the Salesforce Application Lifecycle Management plan before you deploy your forms. With Formstack’s Release Management feature, you can deploy and test your forms in a sandbox before making them available to users.
Make sure your strategy includes a plan for the future. Your forms will need to evolve with your organization’s ever-changing business needs. Salesforce will also change over time as well. Identify a Salesforce expert on your team that can keep your forms organized, up-to-date, and ready for future Salesforce product updates.
If you’re ready to collect data through online communities and are looking for an out-of-the-box solution, look no further than Forms for Salesforce. Community Forms gives you a hassle-free way to develop forms and surveys for your community.
You may remember that in March 2018, we released our Community Forms feature for Formstack for Salesforce. The release of Community Forms made it easier for our Salesforce customers to easily capture data entered by users in Salesforce communities through branded, dynamic forms that can be published directly to Salesforce Community Cloud.
Salesforce Community Cloud allows organizations to build branded community spaces—or information-sharing portals—where users can connect, collaborate, and get work done. Salesforce communities are productive ecosystems within a Salesforce organization that are easy to build with Salesforce’s intuitive tools and templates.
With Community Forms, users can connect data to standard or custom Salesforce objects—including leads, accounts, and cases—and tie submissions to logged-in users without having to upsert. Setup is easy and intuitive with no field mapping or links required.
Publishing your Community Forms to Salesforce Community Cloud is a great way to provide customer support or collect feedback around a product or service. Community Cloud is especially beneficial for organizations in the following fields:
Make it easier for the citizens in your community to access any form they may need. With a few clicks, you can add your public works forms where citizens can report potholes, request recycling pick up, or file a small claim.
With Community Forms, you can create required fields so your staff receives complete information from citizens the first time a form is submitted. Your staff can follow up faster and resolve issues quicker when they don’t have to track information down.
With so many forms to be completed throughout the school year, a central hub for students to access them all is an invaluable resource. With Community Forms, you can share anything from your new student admission applications to athletic recruitment forms. Parents will also appreciate a single source of information as they track their student’s progress, make payments, and complete their own forms.
Take your patient registration process online by adding Community Forms to your workflow. Once you’ve created your patient community, gathering registration data and uploading it to Salesforce takes no time at all.
Holding events and attending conferences is a great way to generate new leads and show customers you value their business. But events tend to require a lot of planning and paperwork. With Community cloud, you can ensure that your most valued customers are invited to your event and can quickly and easily register online.
You can create an engaging online customer hub by uploading FAQs, tutorials, and forums where customers can connect and ask questions. By adding Community Forms to your customer hub, you can create client feedback surveys to collect valuable information about your product or service. Use Community Forms to add feedback forms, warranty claims, customer complaints, and more to your customer hub.
Learn More: Get started with Salesforce Community Cloud and Formstack Community Forms.
Let’s wrap things up with a few best practices so you and your team get started on the right foot.
If you plan to create a community for your customers, employees, students, or patients, you’ll want to lay out a strategy for success. Start by identifying your target audience. If your community is for students, make sure all of the forms are applicable for students. For example, if your community is for students, don’t add forms that are meant for alumni, parents, or professors.
Make sure to follow the Salesforce Application Lifecycle Management plan before you deploy your forms. With Formstack’s Release Management feature, you can deploy and test your forms in a sandbox before making them available to users.
Make sure your strategy includes a plan for the future. Your forms will need to evolve with your organization’s ever-changing business needs. Salesforce will also change over time as well. Identify a Salesforce expert on your team that can keep your forms organized, up-to-date, and ready for future Salesforce product updates.
If you’re ready to collect data through online communities and are looking for an out-of-the-box solution, look no further than Forms for Salesforce. Community Forms gives you a hassle-free way to develop forms and surveys for your community.
You may remember that in March 2018, we released our Community Forms feature for Formstack for Salesforce. The release of Community Forms made it easier for our Salesforce customers to easily capture data entered by users in Salesforce communities through branded, dynamic forms that can be published directly to Salesforce Community Cloud.
Salesforce Community Cloud allows organizations to build branded community spaces—or information-sharing portals—where users can connect, collaborate, and get work done. Salesforce communities are productive ecosystems within a Salesforce organization that are easy to build with Salesforce’s intuitive tools and templates.
With Community Forms, users can connect data to standard or custom Salesforce objects—including leads, accounts, and cases—and tie submissions to logged-in users without having to upsert. Setup is easy and intuitive with no field mapping or links required.
Publishing your Community Forms to Salesforce Community Cloud is a great way to provide customer support or collect feedback around a product or service. Community Cloud is especially beneficial for organizations in the following fields:
Make it easier for the citizens in your community to access any form they may need. With a few clicks, you can add your public works forms where citizens can report potholes, request recycling pick up, or file a small claim.
With Community Forms, you can create required fields so your staff receives complete information from citizens the first time a form is submitted. Your staff can follow up faster and resolve issues quicker when they don’t have to track information down.
With so many forms to be completed throughout the school year, a central hub for students to access them all is an invaluable resource. With Community Forms, you can share anything from your new student admission applications to athletic recruitment forms. Parents will also appreciate a single source of information as they track their student’s progress, make payments, and complete their own forms.
Take your patient registration process online by adding Community Forms to your workflow. Once you’ve created your patient community, gathering registration data and uploading it to Salesforce takes no time at all.
Holding events and attending conferences is a great way to generate new leads and show customers you value their business. But events tend to require a lot of planning and paperwork. With Community cloud, you can ensure that your most valued customers are invited to your event and can quickly and easily register online.
You can create an engaging online customer hub by uploading FAQs, tutorials, and forums where customers can connect and ask questions. By adding Community Forms to your customer hub, you can create client feedback surveys to collect valuable information about your product or service. Use Community Forms to add feedback forms, warranty claims, customer complaints, and more to your customer hub.
Learn More: Get started with Salesforce Community Cloud and Formstack Community Forms.
Let’s wrap things up with a few best practices so you and your team get started on the right foot.
If you plan to create a community for your customers, employees, students, or patients, you’ll want to lay out a strategy for success. Start by identifying your target audience. If your community is for students, make sure all of the forms are applicable for students. For example, if your community is for students, don’t add forms that are meant for alumni, parents, or professors.
Make sure to follow the Salesforce Application Lifecycle Management plan before you deploy your forms. With Formstack’s Release Management feature, you can deploy and test your forms in a sandbox before making them available to users.
Make sure your strategy includes a plan for the future. Your forms will need to evolve with your organization’s ever-changing business needs. Salesforce will also change over time as well. Identify a Salesforce expert on your team that can keep your forms organized, up-to-date, and ready for future Salesforce product updates.
If you’re ready to collect data through online communities and are looking for an out-of-the-box solution, look no further than Forms for Salesforce. Community Forms gives you a hassle-free way to develop forms and surveys for your community.
Collecting payments with online forms is easy, but first, you have to choose the right payment gateway. Browse the providers in our gateway credit card processing comparison chart to find the best option for your business. Then sign up for Formstack Forms, customize your payment forms, and start collecting profits in minutes.
NOTE: These amounts reflect the monthly subscription for the payment provider. Formstack does not charge a fee to integrate with any of our payment partners.
You may remember that in March 2018, we released our Community Forms feature for Formstack for Salesforce. The release of Community Forms made it easier for our Salesforce customers to easily capture data entered by users in Salesforce communities through branded, dynamic forms that can be published directly to Salesforce Community Cloud.
Salesforce Community Cloud allows organizations to build branded community spaces—or information-sharing portals—where users can connect, collaborate, and get work done. Salesforce communities are productive ecosystems within a Salesforce organization that are easy to build with Salesforce’s intuitive tools and templates.
With Community Forms, users can connect data to standard or custom Salesforce objects—including leads, accounts, and cases—and tie submissions to logged-in users without having to upsert. Setup is easy and intuitive with no field mapping or links required.
Publishing your Community Forms to Salesforce Community Cloud is a great way to provide customer support or collect feedback around a product or service. Community Cloud is especially beneficial for organizations in the following fields:
Make it easier for the citizens in your community to access any form they may need. With a few clicks, you can add your public works forms where citizens can report potholes, request recycling pick up, or file a small claim.
With Community Forms, you can create required fields so your staff receives complete information from citizens the first time a form is submitted. Your staff can follow up faster and resolve issues quicker when they don’t have to track information down.
With so many forms to be completed throughout the school year, a central hub for students to access them all is an invaluable resource. With Community Forms, you can share anything from your new student admission applications to athletic recruitment forms. Parents will also appreciate a single source of information as they track their student’s progress, make payments, and complete their own forms.
Take your patient registration process online by adding Community Forms to your workflow. Once you’ve created your patient community, gathering registration data and uploading it to Salesforce takes no time at all.
Holding events and attending conferences is a great way to generate new leads and show customers you value their business. But events tend to require a lot of planning and paperwork. With Community cloud, you can ensure that your most valued customers are invited to your event and can quickly and easily register online.
You can create an engaging online customer hub by uploading FAQs, tutorials, and forums where customers can connect and ask questions. By adding Community Forms to your customer hub, you can create client feedback surveys to collect valuable information about your product or service. Use Community Forms to add feedback forms, warranty claims, customer complaints, and more to your customer hub.
Learn More: Get started with Salesforce Community Cloud and Formstack Community Forms.
Let’s wrap things up with a few best practices so you and your team get started on the right foot.
If you plan to create a community for your customers, employees, students, or patients, you’ll want to lay out a strategy for success. Start by identifying your target audience. If your community is for students, make sure all of the forms are applicable for students. For example, if your community is for students, don’t add forms that are meant for alumni, parents, or professors.
Make sure to follow the Salesforce Application Lifecycle Management plan before you deploy your forms. With Formstack’s Release Management feature, you can deploy and test your forms in a sandbox before making them available to users.
Make sure your strategy includes a plan for the future. Your forms will need to evolve with your organization’s ever-changing business needs. Salesforce will also change over time as well. Identify a Salesforce expert on your team that can keep your forms organized, up-to-date, and ready for future Salesforce product updates.
If you’re ready to collect data through online communities and are looking for an out-of-the-box solution, look no further than Forms for Salesforce. Community Forms gives you a hassle-free way to develop forms and surveys for your community.
You may remember that in March 2018, we released our Community Forms feature for Formstack for Salesforce. The release of Community Forms made it easier for our Salesforce customers to easily capture data entered by users in Salesforce communities through branded, dynamic forms that can be published directly to Salesforce Community Cloud.
Salesforce Community Cloud allows organizations to build branded community spaces—or information-sharing portals—where users can connect, collaborate, and get work done. Salesforce communities are productive ecosystems within a Salesforce organization that are easy to build with Salesforce’s intuitive tools and templates.
With Community Forms, users can connect data to standard or custom Salesforce objects—including leads, accounts, and cases—and tie submissions to logged-in users without having to upsert. Setup is easy and intuitive with no field mapping or links required.
Publishing your Community Forms to Salesforce Community Cloud is a great way to provide customer support or collect feedback around a product or service. Community Cloud is especially beneficial for organizations in the following fields:
Make it easier for the citizens in your community to access any form they may need. With a few clicks, you can add your public works forms where citizens can report potholes, request recycling pick up, or file a small claim.
With Community Forms, you can create required fields so your staff receives complete information from citizens the first time a form is submitted. Your staff can follow up faster and resolve issues quicker when they don’t have to track information down.
With so many forms to be completed throughout the school year, a central hub for students to access them all is an invaluable resource. With Community Forms, you can share anything from your new student admission applications to athletic recruitment forms. Parents will also appreciate a single source of information as they track their student’s progress, make payments, and complete their own forms.
Take your patient registration process online by adding Community Forms to your workflow. Once you’ve created your patient community, gathering registration data and uploading it to Salesforce takes no time at all.
Holding events and attending conferences is a great way to generate new leads and show customers you value their business. But events tend to require a lot of planning and paperwork. With Community cloud, you can ensure that your most valued customers are invited to your event and can quickly and easily register online.
You can create an engaging online customer hub by uploading FAQs, tutorials, and forums where customers can connect and ask questions. By adding Community Forms to your customer hub, you can create client feedback surveys to collect valuable information about your product or service. Use Community Forms to add feedback forms, warranty claims, customer complaints, and more to your customer hub.
Learn More: Get started with Salesforce Community Cloud and Formstack Community Forms.
Let’s wrap things up with a few best practices so you and your team get started on the right foot.
If you plan to create a community for your customers, employees, students, or patients, you’ll want to lay out a strategy for success. Start by identifying your target audience. If your community is for students, make sure all of the forms are applicable for students. For example, if your community is for students, don’t add forms that are meant for alumni, parents, or professors.
Make sure to follow the Salesforce Application Lifecycle Management plan before you deploy your forms. With Formstack’s Release Management feature, you can deploy and test your forms in a sandbox before making them available to users.
Make sure your strategy includes a plan for the future. Your forms will need to evolve with your organization’s ever-changing business needs. Salesforce will also change over time as well. Identify a Salesforce expert on your team that can keep your forms organized, up-to-date, and ready for future Salesforce product updates.
If you’re ready to collect data through online communities and are looking for an out-of-the-box solution, look no further than Forms for Salesforce. Community Forms gives you a hassle-free way to develop forms and surveys for your community.
You may remember that in March 2018, we released our Community Forms feature for Formstack for Salesforce. The release of Community Forms made it easier for our Salesforce customers to easily capture data entered by users in Salesforce communities through branded, dynamic forms that can be published directly to Salesforce Community Cloud.
Salesforce Community Cloud allows organizations to build branded community spaces—or information-sharing portals—where users can connect, collaborate, and get work done. Salesforce communities are productive ecosystems within a Salesforce organization that are easy to build with Salesforce’s intuitive tools and templates.
With Community Forms, users can connect data to standard or custom Salesforce objects—including leads, accounts, and cases—and tie submissions to logged-in users without having to upsert. Setup is easy and intuitive with no field mapping or links required.
Publishing your Community Forms to Salesforce Community Cloud is a great way to provide customer support or collect feedback around a product or service. Community Cloud is especially beneficial for organizations in the following fields:
Make it easier for the citizens in your community to access any form they may need. With a few clicks, you can add your public works forms where citizens can report potholes, request recycling pick up, or file a small claim.
With Community Forms, you can create required fields so your staff receives complete information from citizens the first time a form is submitted. Your staff can follow up faster and resolve issues quicker when they don’t have to track information down.
With so many forms to be completed throughout the school year, a central hub for students to access them all is an invaluable resource. With Community Forms, you can share anything from your new student admission applications to athletic recruitment forms. Parents will also appreciate a single source of information as they track their student’s progress, make payments, and complete their own forms.
Take your patient registration process online by adding Community Forms to your workflow. Once you’ve created your patient community, gathering registration data and uploading it to Salesforce takes no time at all.
Holding events and attending conferences is a great way to generate new leads and show customers you value their business. But events tend to require a lot of planning and paperwork. With Community cloud, you can ensure that your most valued customers are invited to your event and can quickly and easily register online.
You can create an engaging online customer hub by uploading FAQs, tutorials, and forums where customers can connect and ask questions. By adding Community Forms to your customer hub, you can create client feedback surveys to collect valuable information about your product or service. Use Community Forms to add feedback forms, warranty claims, customer complaints, and more to your customer hub.
Learn More: Get started with Salesforce Community Cloud and Formstack Community Forms.
Let’s wrap things up with a few best practices so you and your team get started on the right foot.
If you plan to create a community for your customers, employees, students, or patients, you’ll want to lay out a strategy for success. Start by identifying your target audience. If your community is for students, make sure all of the forms are applicable for students. For example, if your community is for students, don’t add forms that are meant for alumni, parents, or professors.
Make sure to follow the Salesforce Application Lifecycle Management plan before you deploy your forms. With Formstack’s Release Management feature, you can deploy and test your forms in a sandbox before making them available to users.
Make sure your strategy includes a plan for the future. Your forms will need to evolve with your organization’s ever-changing business needs. Salesforce will also change over time as well. Identify a Salesforce expert on your team that can keep your forms organized, up-to-date, and ready for future Salesforce product updates.
If you’re ready to collect data through online communities and are looking for an out-of-the-box solution, look no further than Forms for Salesforce. Community Forms gives you a hassle-free way to develop forms and surveys for your community.
You may remember that in March 2018, we released our Community Forms feature for Formstack for Salesforce. The release of Community Forms made it easier for our Salesforce customers to easily capture data entered by users in Salesforce communities through branded, dynamic forms that can be published directly to Salesforce Community Cloud.
Salesforce Community Cloud allows organizations to build branded community spaces—or information-sharing portals—where users can connect, collaborate, and get work done. Salesforce communities are productive ecosystems within a Salesforce organization that are easy to build with Salesforce’s intuitive tools and templates.
With Community Forms, users can connect data to standard or custom Salesforce objects—including leads, accounts, and cases—and tie submissions to logged-in users without having to upsert. Setup is easy and intuitive with no field mapping or links required.
Publishing your Community Forms to Salesforce Community Cloud is a great way to provide customer support or collect feedback around a product or service. Community Cloud is especially beneficial for organizations in the following fields:
Make it easier for the citizens in your community to access any form they may need. With a few clicks, you can add your public works forms where citizens can report potholes, request recycling pick up, or file a small claim.
With Community Forms, you can create required fields so your staff receives complete information from citizens the first time a form is submitted. Your staff can follow up faster and resolve issues quicker when they don’t have to track information down.
With so many forms to be completed throughout the school year, a central hub for students to access them all is an invaluable resource. With Community Forms, you can share anything from your new student admission applications to athletic recruitment forms. Parents will also appreciate a single source of information as they track their student’s progress, make payments, and complete their own forms.
Take your patient registration process online by adding Community Forms to your workflow. Once you’ve created your patient community, gathering registration data and uploading it to Salesforce takes no time at all.
Holding events and attending conferences is a great way to generate new leads and show customers you value their business. But events tend to require a lot of planning and paperwork. With Community cloud, you can ensure that your most valued customers are invited to your event and can quickly and easily register online.
You can create an engaging online customer hub by uploading FAQs, tutorials, and forums where customers can connect and ask questions. By adding Community Forms to your customer hub, you can create client feedback surveys to collect valuable information about your product or service. Use Community Forms to add feedback forms, warranty claims, customer complaints, and more to your customer hub.
Learn More: Get started with Salesforce Community Cloud and Formstack Community Forms.
Let’s wrap things up with a few best practices so you and your team get started on the right foot.
If you plan to create a community for your customers, employees, students, or patients, you’ll want to lay out a strategy for success. Start by identifying your target audience. If your community is for students, make sure all of the forms are applicable for students. For example, if your community is for students, don’t add forms that are meant for alumni, parents, or professors.
Make sure to follow the Salesforce Application Lifecycle Management plan before you deploy your forms. With Formstack’s Release Management feature, you can deploy and test your forms in a sandbox before making them available to users.
Make sure your strategy includes a plan for the future. Your forms will need to evolve with your organization’s ever-changing business needs. Salesforce will also change over time as well. Identify a Salesforce expert on your team that can keep your forms organized, up-to-date, and ready for future Salesforce product updates.
If you’re ready to collect data through online communities and are looking for an out-of-the-box solution, look no further than Forms for Salesforce. Community Forms gives you a hassle-free way to develop forms and surveys for your community.
You may remember that in March 2018, we released our Community Forms feature for Formstack for Salesforce. The release of Community Forms made it easier for our Salesforce customers to easily capture data entered by users in Salesforce communities through branded, dynamic forms that can be published directly to Salesforce Community Cloud.
Salesforce Community Cloud allows organizations to build branded community spaces—or information-sharing portals—where users can connect, collaborate, and get work done. Salesforce communities are productive ecosystems within a Salesforce organization that are easy to build with Salesforce’s intuitive tools and templates.
With Community Forms, users can connect data to standard or custom Salesforce objects—including leads, accounts, and cases—and tie submissions to logged-in users without having to upsert. Setup is easy and intuitive with no field mapping or links required.
Publishing your Community Forms to Salesforce Community Cloud is a great way to provide customer support or collect feedback around a product or service. Community Cloud is especially beneficial for organizations in the following fields:
Make it easier for the citizens in your community to access any form they may need. With a few clicks, you can add your public works forms where citizens can report potholes, request recycling pick up, or file a small claim.
With Community Forms, you can create required fields so your staff receives complete information from citizens the first time a form is submitted. Your staff can follow up faster and resolve issues quicker when they don’t have to track information down.
With so many forms to be completed throughout the school year, a central hub for students to access them all is an invaluable resource. With Community Forms, you can share anything from your new student admission applications to athletic recruitment forms. Parents will also appreciate a single source of information as they track their student’s progress, make payments, and complete their own forms.
Take your patient registration process online by adding Community Forms to your workflow. Once you’ve created your patient community, gathering registration data and uploading it to Salesforce takes no time at all.
Holding events and attending conferences is a great way to generate new leads and show customers you value their business. But events tend to require a lot of planning and paperwork. With Community cloud, you can ensure that your most valued customers are invited to your event and can quickly and easily register online.
You can create an engaging online customer hub by uploading FAQs, tutorials, and forums where customers can connect and ask questions. By adding Community Forms to your customer hub, you can create client feedback surveys to collect valuable information about your product or service. Use Community Forms to add feedback forms, warranty claims, customer complaints, and more to your customer hub.
Learn More: Get started with Salesforce Community Cloud and Formstack Community Forms.
Let’s wrap things up with a few best practices so you and your team get started on the right foot.
If you plan to create a community for your customers, employees, students, or patients, you’ll want to lay out a strategy for success. Start by identifying your target audience. If your community is for students, make sure all of the forms are applicable for students. For example, if your community is for students, don’t add forms that are meant for alumni, parents, or professors.
Make sure to follow the Salesforce Application Lifecycle Management plan before you deploy your forms. With Formstack’s Release Management feature, you can deploy and test your forms in a sandbox before making them available to users.
Make sure your strategy includes a plan for the future. Your forms will need to evolve with your organization’s ever-changing business needs. Salesforce will also change over time as well. Identify a Salesforce expert on your team that can keep your forms organized, up-to-date, and ready for future Salesforce product updates.
If you’re ready to collect data through online communities and are looking for an out-of-the-box solution, look no further than Forms for Salesforce. Community Forms gives you a hassle-free way to develop forms and surveys for your community.
